Privacy policy


Legal

Privacy Policy

Last updated: August 8, 2026

Information we collect

When you place an order through our Shopify-powered store, we receive your name, shipping address, email address, and order details so we can fulfil and ship your purchase.

If you sign up for our newsletter, we store the email address you provide so we can send you product updates, restock notes, and early access to small-batch drops.

When you leave a product review, we collect the name, rating, and written feedback you submit, along with your email address (kept private) so we can verify purchases and notify you of any replies.

Our website may use cookies and local browser storage to keep your shopping cart between visits. These are functional only and do not track you across other websites.

How we use your information

We use your information to process and ship orders, respond to customer service questions, send the newsletter you signed up for, display verified reviews, and improve our products and website.

We do not sell your personal information to anyone.

Third-party services

Orders are processed through Shopify, which handles checkout, payment, and shipping on our behalf. Shopify's own privacy practices apply to the payment information you enter at checkout. You can review Shopify's privacy policy at shopify.com/legal/privacy.

Our website and backend services are hosted on cloud infrastructure that may process data in the course of delivering pages and storing your newsletter signups and reviews securely.

Data retention

We keep newsletter subscriber emails for as long as you remain subscribed. You can unsubscribe at any time using the link in any email we send.

Product reviews remain visible on our site until you ask us to remove them or we determine they violate our review guidelines.

Order records are retained by our store platform for as long as needed for accounting and customer service purposes.

Your choices

You can unsubscribe from our newsletter at any time via the unsubscribe link in every email.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the email below.

You can disable cookies in your browser settings at any time, though some site features (like the shopping cart) may not function as expected without them.

Security

We take reasonable measures to protect your information using secure storage and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact us

If you have questions about this privacy policy or how your information is handled, please reach out to us through the contact form on our website or email us at Contact@mekathesoapgoddess.com.